Overview

Command Palette

Every action in FlowOS is reachable with Ctrl+K — navigate, search records, trigger workflows, create items, and run custom commands without touching the mouse.

Press Ctrl+K (Windows/Linux) or ⌘K (Mac) from anywhere in FlowOS to open the command palette. Start typing to filter — results are grouped and ranked by recency and relevance.

Command Groups

Group	Examples
Navigation	Go to Dashboard, Go to Workflows, Go to ITSM, Open Settings
Recent	Recently visited pages — top 8 shown before typing
Actions	Create Incident, Create Workflow, New Query, New Migration, Invite User
Records	Search ITSM records (INC-1042, CHG-200, PRB-55) by number or title
Workflows	Run workflow, View executions, Edit workflow
Admin	Open Audit Log, Open User Management, View Health Dashboard
Help	Documentation links, keyboard shortcuts, support
Custom	Workspace-defined commands registered by workflows or plugins

Keyboard Shortcuts

Shortcut	Action
Ctrl+K / ⌘K	Open command palette
↑ / ↓	Navigate results
Enter	Execute selected command
Esc	Close palette
Ctrl+N	Create Incident (global shortcut)
Ctrl+Shift+F	Global full-text search across all records
?	Show keyboard shortcuts reference (from any page)
G then W	Go to Workflows (chord shortcut)
G then I	Go to ITSM
G then D	Go to DB Studio
G then A	Go to Analytics
G then S	Go to Settings

Search Syntax

The palette understands prefixes for targeted searches:

•INC- — Jump directly to an incident by number: INC-1042
•CHG- — Jump to a change request.
•PRB- — Jump to a problem.
•KB- — Jump to a knowledge article.
•/ — Navigate to a path: /db/queries
•@ — Search users: @alice
•> — Run a command: >create incident
•# — Search workflows by name.

Custom Commands

Workflows can register custom commands that appear in the palette. When the user selects a custom command, the workflow is triggered with the command's arguments as the input.

Workflow trigger config

{
  "type": "command_palette",
  "config": {
    "command": "escalate-to-war-room",
    "label": "Escalate to War Room",
    "description": "Create a war room for the selected incident",
    "icon": "Siren",
    "category": "ITSM",
    "parameters": [
      {
        "name": "incidentId",
        "label": "Incident",
        "type": "record",
        "table": "incidents",
        "required": true
      }
    ]
  }
}

Plugin-provided commands appear in the palette after the plugin is installed, under a "Plugin Commands" group.

Spotlight Tour

New users see a spotlight tour that walks through the command palette and key UI areas. Re-trigger it at any time via >start tour or from ? → Show Onboarding Tour.